Terms and Conditions

1About These Terms

These terms are an agreement between you and Offshore Academics Private Limited (“Offshore Academics”, “we”, “us”). They apply when you use offshoreacademics.com, take a free trial, or enrol in any of our courses, whether you study online or at our centre in Mohali.

Company

Offshore Academics Private Limited

CIN

U85499PB2024PTC061244

Centre Address

Sector 83, SAS Nagar (Mohali), Punjab 160055, India

Contact

enquiry@offshoreacademics.com
+91 60067 56851

By enrolling, paying, or using this website, you agree to these terms. How we handle your personal data is explained in our Privacy Policy, which forms part of this agreement. If your enrolment form says something different about your specific course, the enrolment form applies on that point.

2Who Can Enrol

• You must be 18 or older to enrol or take a free trial.
• The details you give us must be true and complete. We may refuse or cancel an enrolment based on false details, and we will refund anything you have paid.
• If you study at our Mohali centre, we ask for a government photo ID, as explained in section 4 of our Privacy Policy.

3How Our Courses Run

• 1-on-1. When you enrol, you are paired with a senior mentor who teaches you in live 1-on-1 sessions.
• Online or at our centre. You can attend online from anywhere in India or in person at our Mohali centre. Both follow the same curriculum.
• Length and schedule. Each course page shows its length and number of sessions. You agree your weekly schedule with your mentor at the start, and you also work through modules on your own between sessions.
• Mentor changes. If your mentor leaves or is unavailable for a long period, we assign another senior mentor for the same subject and tell you before the change.
• Course updates. We update our course content to keep it current. Updates will not reduce the number of sessions you paid for.

Missed and Rescheduled Sessions

• To move a session, tell your mentor at least 12 hours before it starts and we will reschedule it at no cost.
• A session you miss without that notice counts as a session used, because your mentor’s time was reserved for you.
• If we cancel or miss a session, we reschedule it at no cost to you.

4Free Trial

• The free trial runs for 7 days and includes three live 1-on-1 sessions with a mentor.
• You don’t pay anything or give card details for the trial, and nothing is charged automatically when it ends.
• To continue after the trial, you enrol and pay for your course. One free trial per person.

5Fees and Payment

• We tell you the full course fee before you pay, with GST shown separately where it applies. There are no hidden charges.
• You can pay online through Razorpay or by bank transfer. We send you a receipt and a GST invoice.
• If you pay in instalments, each instalment is due on the date in your payment plan. If an instalment is more than 15 days late, we may pause your sessions until it is paid. We tell you before we do this.
• If you pay through a financing partner (EMI), your loan agreement with that partner is separate from these terms, and any charges it sets are between you and the partner.
• We may change our fees for future students. Once you have enrolled, your fee does not change.

6Refunds and Cancellation

You can cancel your course at any time by emailing enquiry@offshoreacademics.com with the subject “Refund request”. What you get back depends on when we receive your request, counted from the date you paid.

When We Always Refund

• If we cancel your course or cannot deliver the sessions you paid for, we refund the sessions not delivered, at any point.
• If we refuse or cancel your enrolment under section 2, we refund everything you have paid.

How Refunds Are Paid

• We pay approved refunds within 10 days, to the account or card you paid from. Your bank may take a few more days to show it.
• If you paid through a financing partner, we send the refund to the partner, and your loan agreement decides any charges.
• This policy does not limit any right to a refund you have under the Consumer Protection Act, 2019.

7Certificate

• When you complete your sessions and the projects your course requires, you receive the Offshore Academics Career-Ready Certification, co-signed by Offshore Marketers.
• It is a private certificate that confirms you completed our course. It is not a government, university or accredited qualification.
• We may hold back a certificate if work you submit is copied or not your own.

8Placement Support

• Placement support is available for life after you complete a course. It includes portfolio review, LinkedIn optimisation, mock interviews and introductions to hiring partners.
• If you plan to freelance, we help with pricing and proposals and, where we can, introductions to freelance work through Offshore Marketers.
• We do not guarantee a job, an interview, a salary or any income. Hiring decisions belong to employers, and results depend on your effort, your skills and the job market.
• We share your CV with a hiring partner only with your consent, as explained in section 5 of our Privacy Policy.

9Live Client Work and Confidentiality

Part of your training may involve working on real campaigns for clients of Offshore Marketers, under your mentor’s supervision. Because these are real businesses, you agree to the following.

• Keep all client information confidential, during and after your course. This includes names, data, results, budgets, strategies and login details.
• Use the access you are given only for your training tasks. Do not download, copy or share client data, and do not change budgets or settings without your mentor’s approval.
• Your access ends when your course ends, or earlier if your mentor decides.
• You may show client work in your portfolio only with our written permission, and without any confidential details.

Breaking these rules is serious misconduct under section 12.

10Course Materials and Your Work

• Our course materials, including modules, templates, videos and documents, belong to Offshore Academics. You may use them for your own learning only.
• Do not share, copy, sell or publish our materials, and do not record live sessions. We don’t record them either.
• Work you create yourself stays yours. We will ask your permission before we use it publicly, for example as a student project example.

11Tools, Equipment and Centre Internet

• Paid tools. Accounts for paid tools that we provide are for course work only. Do not share the logins. Access ends when your course ends.
• Centre equipment. Please handle our computers and equipment with care. If you damage something on purpose or through clear misuse, we may ask you to pay a fair repair cost.
• Centre internet. Our Wi-Fi is for learning. Do not use it for anything illegal, harmful or offensive, or to download pirated content. We keep connection records, as our Privacy Policy explains, and we may suspend access if it is misused.

12Code of Conduct

• Treat mentors, staff and other students with respect, online and at the centre. Harassment, discrimination, threats and abusive language are not allowed.
• Submit your own work. Copying other people’s work or using someone else to complete your assignments is not allowed.
• Follow our centre rules and your mentor’s reasonable instructions.

If you break these rules, we may give you a warning, suspend your sessions or, for serious or repeated misconduct, end your enrolment. We will tell you why in writing. If we end your enrolment, any refund follows section 6, based on the date we end it.

If you have a health condition you would like us to know about so we can support you in class, you can tell us. This is optional, and we handle it as our Privacy Policy explains.

13Using This Website

• We keep the information on this website accurate and up to date, but course details, schedules and fees can change. The details confirmed at your enrolment apply to you.
• Do not misuse this website, for example by attempting to hack it, overload it, copy its content in bulk or send spam through its forms.
• Google reviews shown on this website come from Google. Student testimonials are shared with the student’s permission. Links to other websites are for convenience, and we are not responsible for their content.
• When you send an enquiry, we may contact you by call, SMS, WhatsApp or email, as our Privacy Policy explains. You can opt out at any time.

14Our Liability

• We deliver our courses with reasonable skill and care.
• We are not liable for indirect losses, such as lost earnings or lost job opportunities.
• Our total liability to you for a course is limited to the fee you paid for that course.
• Nothing in these terms limits your rights under the Consumer Protection Act, 2019, or any liability that the law does not allow us to limit.

15Events Outside Our Control

If something outside our control, such as a natural disaster, a pandemic, a government order or a long power or internet outage, stops a session, we will reschedule it or move it online. If we cannot deliver your course at all, we refund the sessions not delivered.

16Changes to These Terms

We may update these terms and will change the date at the top of this page when we do. We tell enrolled students about important changes by email or WhatsApp. A change will not apply to a course you have already paid for unless the law requires it or it is in your favour.

17Complaints and Grievance Officer

If something goes wrong, contact our Grievance Officer first. Most issues are solved quickly this way.

If you are not satisfied with our answer, you can contact the National Consumer Helpline on 1915 or at consumerhelpline.gov.in, or file a complaint with a consumer commission.

18Law and Disputes

• These terms are governed by the laws of India.
• If a dispute cannot be solved through our Grievance Officer, either of us may refer it to arbitration by a sole arbitrator agreed by both of us, under the Arbitration and Conciliation Act, 1996. The arbitration will be held in Mohali, Punjab, in English.
• For anything that goes to court, the courts at SAS Nagar (Mohali) have jurisdiction.
• Nothing in this section stops you from going to a consumer commission or the National Consumer Helpline.

General

• These terms, your enrolment form and our Privacy Policy together make up the whole agreement between us.
• If any part of these terms is found to be invalid, the rest still applies.
• If we do not enforce a term straight away, we can still enforce it later.
• We will not transfer this agreement to anyone else in a way that harms your rights without your consent.